Hi Luise,
We cannot fault this company - the kits are reasonably priced, well packaged and fun to build! Instructions are clear and easy to follow (by our 14yr old son) plus there are videos available online to assist with the trickier bits! Customer service also goes above and beyond - when we discovered an incorrect part in our box, communication was very efficient and a replacement was sent out to us immediately -in France!! We would thoroughly recommend Timberkits avd their products!
Best wishes,
Denise